Terms & Conditions

Effective: 8/16/2026

By subscribing to or using services provided by LBW – Lightning Bin Wash ("LBW," "we," "us," or "our"), you ("Customer") agree to the following terms and conditions:

‍1. Services Provided

‍LBW provides curbside trash and recycling bin cleaning for residential customers. We use high-pressure, high-temperature water and eco-conscious methods to clean, sanitize, and deodorize your bins. All packages include cleaning for up to 2 bins. Additional bins may be cleaned for an added fee.

‍Services are currently available only within designated local service areas. Availability is subject to change.

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2. Service Requirements

‍To ensure quality service and safety for our technicians:

Bins must be placed curbside by 8:00 AM on the scheduled cleaning day and must be completely empty.

We will not clean bins containing or contaminated with:

Grass clippings

Animal feces (e.g., dog waste)

Cat litter

Paint (spilled, smeared, or dried)

Sharp objects, hazardous waste, or unbagged sticky debris

Bins that do not meet these requirements will be skipped and not refunded.

‍3. Pricing & Minimum Commitments

‍Each plan includes service for 2 bins. Additional bins incur an extra charge.

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‍Monthly Plan – $29/month

2-month minimum commitment

Additional bins: $9/month

Quarterly Plan – $49 every 3 months

2-cycle minimum commitment (6 months total)

Additional bins: $9/quarter

One-Time Cleaning – $89

No subscription or commitment

Additional bins: $19/each

Bin Not Out Fee – $4.99
If your bins are not curbside and empty when our technician arrives, the stop is recorded as a missed cleaning and a $4.99 fee will be charged. This fee applies only when all scheduled service reminders have been sent to the phone number or email address on file. If reminders were not sent, no fee is charged. You authorize LBW to charge this fee to the payment method on file.

By subscribing to any recurring plan, you authorize LBW to charge your payment method automatically at the stated interval until canceled in accordance with Section 5.

‍Subscriptions renew automatically unless canceled after fulfilling the minimum term.

‍4. Payments

‍All payments are securely processed via Stripe.

If payment fails or is declined, service will be paused until resolved.

Receipts and confirmations will be sent via email.

5. Cancellations & Refunds

‍You may cancel your subscription any time after fulfilling the minimum commitment.

No refunds are issued for services already completed.

Early cancellation is subject to full payment of the remaining commitment.

One-time cleanings are non-refundable once completed or attempted under the stated service conditions.

LBW reserves the right to evaluate refund requests on a case-by-case basis and issue service credits at our discretion.

6. Rescheduling & Missed Cleanings

‍Cleanings may be rescheduled due to weather, holidays, or equipment issues. You will be notified.

If your bin is not visible or empty, the cleaning will be skipped without refund and the $4.99 Bin Not Out Fee will be applied, provided all scheduled reminders were sent. Your service will resume at the next regularly scheduled cleaning date.

7. Satisfaction Guarantee

‍If you’re not satisfied with your cleaning, contact us within 24 hours of service. We will re-clean or provide a service credit at our discretion.

‍8. Liability Disclaimer

‍LBW is not liable for damage to bins with pre-existing cracks, warping, or other defects.

We are not responsible for issues caused by wildlife, third parties, or uncontrollable circumstances.

9. Modifications to Terms

‍LBW may update these terms at any time. By continuing to use our services, you accept any changes.

We will post the latest version of these terms on our website with an updated Effective Date. It is your responsibility to review changes before continuing service.

‍10. Contact Us

‍📞 813-993-5965

📧 [email protected]

🌐 www.lightningbinwash.com

‍11. SMS/Text Message Communication

‍By providing your phone number and subscribing to our services or submitting a request via our website, booking forms, or Facebook ads, you consent to receive SMS text messages from Lightning Bin Wash related to appointments, promotions, and service updates. Message frequency may vary. Message and data rates may apply. Reply "STOP" at any time to opt out. Reply "HELP" for customer service.

We do not sell or rent your phone number to any third parties. Your information is protected according to our Privacy Policy.